If you have been affected by a crime in some way and need practical help, someone to speak on your behalf  or emotional support , then we can help you, or signpost you to other agencies who can.    We are not a 24 hour service however, if you email or contact on the numbers below someone will reply to you as soon as possible and we will aim to direct you to the best service for you.

Unsafe at home? If you are in an abusive relationship and need somewhere  to go for some thinking space and to make telephone calls, Boots the Chemist stores and many of the Morrisons supermarkets are both now offering safe space consulting rooms – where you can go to contact specialist domestic abuse services for support and advice.  Please also look at the Bright Sky app which is free to download and which can help you find local support in your area.

Head Office Functions, TecSOS/Brightsky (Domestic Abuse ) and General Enquiries  : Tel. 01844 202 001
Email: admin@thamesvalleypartnership.org.uk

Offender Mentoring and Support for Families of Offenders (New Leaf and Family Matters) : Tel. 01844 487985
familymatters@thamesvalleypartnership.org.uk
info@newleafproject.co.uk

Restorative Justice (TVRJS): Tel. 01844 487980
rjenquiries@tvrjs.org.uk

Adult Specialist Support (VFSS) Tel: 01844 487987
enquiriesvfss@thamesvalleypartnership.org.uk

Emotional Support & Advocacy (VFESS): Tel. 01844 487989
admin@vfess.org.uk

If you need more urgent support, are concerned for your welfare or the welfare of another, please call NHS 111 or the Police on 101 (for non-emergencies) OR 999 (emergencies.)  Below is also a list of agencies who offer 24 hour helplines and may be able help if you need to talk  to someone urgently on the days we are closed:

  • National Domestic Abuse Helpline – 0808 2000 247
  • National Rape Crisis Helpline – 0808 802 9999
  • Childline – 0800 1111
  • HOPELine UK (Prevention of Young Suicide) 0800 068 4141
  • Samaritans – 0800 116 123
  • Mind  –  0300 123 3393
  • Shelter  –  0808 800 4444
  • Cruse Bereavement Care – 0808 808 1677
  • Age UK – 0800 055 6112
  • The Silver Line (confidential advice and friendship for older people) – 0800 4 70 80 90